Who we are

This Privacy Policy is issued by KneadOps Test Spa (“KneadOps Test Spa”, “we”, “us”). It explains how we handle information when you visit getkneadops.com, book an appointment, or text with us.

Information we collect

• Contact details you give us, such as your name, mobile number and email address.
• Appointment details, such as the services, dates and times you book.
• Payment details, which our payment processor handles. We do not store full card numbers.
• Intake information you choose to share so we can provide your session safely.
• Messages you send us by text, email, phone or our website.
• Basic device and usage information our website collects to work reliably and securely.

How we use information

We use information to schedule and provide services, send the reminders and updates you asked for, respond to you, process payments, keep our records, and meet legal obligations. We do not sell personal information.

Text messages (SMS)

Program: KneadOps Test Spa sends text messages (SMS/MMS) to clients who opt in: appointment reminders and confirmations, booking updates, account notifications, verification codes, and replies to messages you send us.

How you opt in: you enter your mobile number and check an optional checkbox labeled “Text me appointment reminders and updates”, which is unchecked by default, on our texting sign-up page at getkneadops.com/sms-opt-in or on our booking form. Consent is not a condition of purchase.

Message frequency varies. Msg & data rates may apply.

Reply STOP to any message to opt out. Opt-outs are processed immediately and automatically, and we send one message confirming it. Reply HELP for help, or contact us by phone at 417-505-1003.

Your mobile information stays with KneadOps Test Spa. Mobile opt-in data and consent are never shared with, sold to, or transferred to any third party or affiliate for marketing or promotional purposes. The only sharing is with our SMS delivery providers, strictly to deliver the messages you asked for. All other categories of sharing in this document exclude text messaging originator opt-in data and consent.

Carriers are not liable for delayed or undelivered messages.

How we share information

We share information only with service providers that help us run the practice (such as our scheduling and practice-management software, payment processor, and messaging providers), under contracts that limit their use to serving us; when the law requires it; or to protect the safety of clients and staff. We never sell personal information or share it for others' marketing. Text messaging opt-in data and consent are excluded from all sharing described here.

Retention and security

We keep information for as long as we need it to serve you and to meet legal and record-keeping requirements, and we protect it with administrative, technical and physical safeguards.

Your choices

You can ask us to access, correct or delete your information, stop texts at any time by replying STOP, and unsubscribe from emails using the link in any email. Contact us by phone at 417-505-1003.

Children

Our website and texting program are not directed to children under 13, and we do not knowingly collect their information online.

Changes to this policy

We may update this policy. The effective date and version below change when we do. Effective September 25, 2026 (version practice-legal-v1-2026-09-25).

Contact us

• KneadOps Test Spa
• Phone: 417-505-1003
• Website: getkneadops.com